
The FCC has opened a Notice of Proposed Rulemaking addressing AI-generated voice calls and texts under the TCPA. The proposed rules would extend existing consent requirements to AI-generated content in ways that affect every business using AI voice or text tools in customer communications.

The FCC has pushed its new TCPA consent revocation rule to January 31, 2027. The rule would require callers and texters to honor revocation through any reasonable method. Businesses using text marketing programs have more time — but not unlimited time — to prepare.

The latest wave of TCPA class action litigation is targeting a specific vulnerability: the gap between what companies claim about their consent records and what those records actually show. Here is what the current litigation landscape looks like and where the exposure is highest.